Centara Hotel Hat Yai

1. Location is very good where dining places, massages, 7-11 and night market is right downstairs 2. Room is spacious and clean. Our room has mountain view in the distant 3. Fast wifi and an extension plug was provided in room 4. Good breakfast selection 5. Staff are friendly and helpful 6. Weighing scale for luggage is provided at hotel lobby

First of all, I was impressed by the professionalism of the staff and how comfortable they made feel during the stay. All of the staff I encountered during my stay were warm, welcoming and helpful. The breakfast was had a large spread hence we had a hearty meal. Would definitely come again, due to the close proximity to Lee Gardens market and massage shops!

I had an exceptional stay at Centara Hotel Hatyai. Located in a great and convenient area, the hotel offers easy access to shopping, dining, and local attractions. The parking space is spacious and secure, adding to the overall convenience. The staff were incredibly customer-centric, friendly, and always ready to help. My room was spotlessly clean, comfortable, and well-maintained, making for a truly relaxing experience. Highly recommended for anyone seeking comfort, great service, and a prime location in Hatyai.

The location was great, just right opposite lee gardens night market. There's also a 7-11 within 5mins walk and a superb must try massage place Mali Massage in the alley towards the 711. This is the best massage in the area and much better than the popular ones across the road. Service was fantastic especially one bald bellboy whom i unfortunately did not manage to get his name, he was extremely attentive and always greeted with a welcoming bright smile. Receptionists speak fluent english and were efficient in their work handling large tour crowds, checking in and out was fast and hassle-free. Housekeeping staff were awesome too, as we generally keep our room clean and to support eco friendly movement we don't need to change our towel daily so we have our do not disturb sign up. They slot in a little card to let us know they're here and to contact them if we do need anything. Lastly, the room dining staff were amazing! 2 out of 3 were able to communicate well in english and got our rather bothersome request perfect. The 1 who couldnt communicate in english did try his best, though our request was kinda messed up but his sincerity did get to us so we didn't fuss about it. Our booking did not include breakfast so we paid for it and it was fabulous! Reasonably priced, the variety was impressive, comparable to 5* standards. Food tasted generally good, of course some dishes were better than others and some were just alright. But for the setup and selection, it definitely has everything for everyone. Overall we had a great stay and will definitely return should we visit hatyai again.

Check in experience, overall staff and service, breakfast array, welcome and complimentary drinks and location.